Social Influence – Lesson 4

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Monitoring your social media accounts.

Most entrepreneurs who use social media are mainly interested in cranking out as much content as possible and getting ‘eyeballs’ on it. Smart ones know that social networking is not a one-way street, but a means of building relationships with your target audience. That is how you will gain real social influence in your marketplace.

It’s not just about eyeballs, it’s about engaging with your visitors, customers and followers on social media and getting them to take the actions you want them to.

It’s also be about market research and using what you learn while monitoring your social channels to help support your marketing and product creation decisions.

Niche marketing

One of the reasons online marketing is so effective is because it allows unprecedented access to people interested in what you have to offer. Instead of broader types of marketing such as newspaper, radio and TV advertising, which aren’t very precise, niche marketing can be conducted through topic-related discussion boards, forums, and on social sites. 

By monitoring the social channels, you use you can discover the answers to some very important sales and marketing questions such as:

  • What does my target market care about?
  • What are the most common ‘pain points’ of those interested in my niche?
  • What is trending in relation to my niche?
  • What trends are driving sales?
  • Who are my main competitors?
  • How do my products compare or differ?
  • What social media marketing efforts on their part might be worth imitating?

Remember, engagement, not eyeballs!

Niche marketing is like fishing in a well-stocked pond. You know your target customer is in there; you just have to come up with the right bait to get them to nibble. All of your social efforts can be the bait, showing that you have the answers they need and are worth doing business with.

Engagement can take a variety of forms. It’s up to you to create the opportunities to engage with you and monitor the results. For example, if you want to add more people to your email list, create a special-report or short course like this one, and then announce it to your list. Make sure you monitor how many new subscribers you get.

If you want to know how your social campaigns are working, then create a special offer for each social media platform's you’re using to reach your target audience. Resist the temptation to run the same offer on all platforms during the same time. Then track your results for each social media platform. This will give you a good idea of what is working and what isn’t!

To get insight about building brand and increasing reach, create content that is so compelling that your followers will be willing to share it with other people they know, who are also interested in your niche.

In terms of advertising, track your click-through rate and engagement in taking the action you are expecting. Facebook and Twitter advertising is a lot more targeted than Google AdWords, yet a lot cheaper too.

Riding the trends

Another important reason to monitor social media sites is to see what is trending. You don’t need to try to be topical in all of your postings, but if there is a chance to tie in your products with breaking news or a hot topic, it might be worth a try.  Facebook, Twitter, Pinterest and Tumblr will all show you listings of what’s most searched for or engaged with. Join in the conversation in a helpful manner and see how much exposure you and your brand can get.

The power of social search

One of the most important reasons to monitor your social network activity is to discover who is finding you through social search. That is, searches within the network, not via search engines like Google. Social search is important because it will lead to your account and to groups.

You have to be active in the network to be discovered, but once you’ve created your account, you will be amazed at how much traffic you can drive through free and paid means. Don’t just monitor the eyeballs but the engagement, and see what a difference it can make to your social influence.

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